When Death Occurs
Depending on where the death occurs and under what circumstances, this explains what you should do when the death occurs:
Death in an Institution:
When the death occurs at a hospital or nursing home, the medical staff should take care of all necessary legal steps. You just need to notify the medical staff that Metropolitan Funeral Service is the funeral home handling arrangements so they can have you sign any necessary release paperwork.
Anticipated Death at Home:
Today, more people with terminal illnesses are electing to die at home under the care of hospice. In this situation, you just need to notify Hospice that Metropolitan Funeral Service is the funeral home of your choice, they will then take care of all necessary legal requirements. Many times when someone has a terminal illness, the family will elect to make prearrangements with us so that they are not overwhelmed with the many important decisions at the time of death.
Unanticipated Death at Home or Elsewhere:
In these situations, immediately call 911. The police and emergency medical personnel will then determine the appropriate steps to be taken. Often, the police can release the human remains directly to our funeral home. However, in certain cases, the body may need to go to the Medical Examiner's office so that they can determine the cause of death.
Death out of state:
If the death occurs outside of Virginia, you should call Metropolitan Funeral Service at 757.480.1800 or 800.752.2723. We can coordinate with a local funeral director at the place of death.